Prepares the contact
Identifies interest, gathers initial information and may arrange an appointment or pass the contact to a sales team.
AI SALES AGENT · RETAIL AND FASHION
LoBot by SellEasy AI is SellEasy’s artificial intelligence agent for fashion brands and retail businesses. It qualifies leads, sells from your catalog and provides support on WhatsApp, Instagram and Messenger. It adapts to each conversation’s needs according to the situations and rules you configure, with team intervention when needed.
A product, an occasion, a size or a color.
Options and variants from your catalog.
Selection, order details and checkout.
ONE AGENT, DIFFERENT ROLES
LoBot can act as a setter, closer or support agent. You configure when it should only qualify a lead, handle a support question or start selling from your catalog. LoBot adapts its actions to each conversation’s needs within those rules.
Identifies interest, gathers initial information and may arrange an appointment or pass the contact to a sales team.
Resolves purchase questions, helps the customer choose and guides them toward an order and payment.
Brings these roles together in one agent. Depending on the conversation and your configuration, it gathers information, handles a question or recommends catalog products and moves toward an order.
HOW IT WORKS
Uses catalog information and knowledge configured by the store to answer questions about products and purchasing policies.
Checks options, variants and availability. For fashion, it can offer size guidance using the store’s chart and suggest complementary pieces when catalog data supports it.
Collects selected products, variants and the information needed to proceed with an order. Checkout and payment methods depend on the store’s integrations.
When a customer needs a person, your team can take over the conversation, review its history and pause the agent to continue the sale.
BUILT AROUND THE PURCHASE DECISION
A customer asks about a garment. The decision may depend on a measurement, a color or how to style it. LoBot connects those questions with the information your brand has available.
Options depend on each product. Guidance uses the store’s size chart and product information.
Suggests complementary catalog products when the information supports connecting pieces and continuing the conversation.
Checks inventory information from the connected store to help the customer choose.
CHANNELS AND PLATFORM
Connect WhatsApp, Instagram and Messenger using your business accounts and permissions. SellEasy brings customer conversations and operations together; its ecommerce connections include Shopify and WooCommerce.
Features and payment flows vary by channel, platform and store configuration.
LOBOT BY SELLEASY AI
LoBot by SellEasy AI is SellEasy’s artificial intelligence agent for fashion brands and retail businesses. It qualifies leads, sells from your catalog and provides support on WhatsApp, Instagram and Messenger. It adapts to each conversation’s needs according to the situations and rules you configure, with team intervention when needed.
Yes. As a setter, it qualifies leads and gathers the information you need. As a closer, it recommends products from your catalog and guides customers toward an order. It also provides support. You configure when it should only qualify, provide support or start selling; LoBot adapts to each conversation following those rules.
It can provide size guidance when the store supplies a chart and enough information, and recommend complements when catalog data supports connecting the pieces. Options and availability depend on the connected catalog.
LoBot helps customers move toward purchase and prepare an order. Checkout, payment and confirmation depend on the store’s platform and configuration. Some situations require human review; no guarantee is made that every conversation results in a sale.
WhatsApp, Instagram and Messenger connected to SellEasy. Activation and available features depend on the accounts, permissions and requirements of each platform.
Yes. The team can review the history, pause the agent and reply in the conversation. LoBot is part of the SellEasy operation and allows a person to continue helping the customer.
Your ecommerce platform, sales channels and a few products with their variants. Choosing a common question and a case that currently needs your team’s intervention also helps review the full journey.
LOBOT BY SELLEASY AI
Explore a sales conversation, the order preparation process and the moment your team takes over.